Shipping Policy

Shipping Policy

Shipping Overview

Myelvdhaosaoo is committed to providing customers with clear information about order processing and delivery. We work with logistics providers and fulfillment partners to arrange the preparation and transportation of orders.

Delivery schedules can vary depending on the destination, inventory, carrier, and other logistical factors.

Order Processing

After payment has been successfully confirmed, orders are generally prepared for shipment within 1–5 business days.

Processing may take longer during periods such as:

  • High order volumes;

  • Public holidays;

  • Promotional campaigns;

  • Temporary inventory shortages;

  • Other circumstances that may affect order preparation.

Once your package has been dispatched, we will send a shipping confirmation to the email address associated with your order. Where available, the email will include tracking information.

Delivery Estimates

The estimated transit period after dispatch is generally:

10–20 business days

The overall time required to receive an order may include both the processing period and the transportation period.

Please understand that delivery estimates are not guaranteed dates. Actual transit times may be affected by:

  • The destination country or region;

  • Local delivery arrangements;

  • Customs inspection or clearance;

  • Carrier operating conditions;

  • Weather or other circumstances beyond our reasonable control.

Shipping Charges

We currently offer standard shipping options.

Standard Shipping Fee: $2.99 USD

The applicable shipping charge will be shown at checkout before you confirm and pay for your order.

Order Fulfillment and Shipping Locations

Depending on inventory and delivery requirements, orders may be prepared through our facilities or through trusted fulfillment partners.

The fulfillment location may depend on:

  • Current product availability;

  • Where inventory is stored;

  • The destination of the order.

Because fulfillment arrangements can vary, we do not promise that every package will originate from one particular shipping location.

Shipment Tracking

After your order has been dispatched, tracking details will be provided when tracking is available.

Please allow some time for the carrier's tracking system to register the shipment and display the first updates.

If you have concerns about the progress of your delivery, please contact our customer service team with your order details.

International Delivery

International shipping may be available for selected destinations.

Availability can depend on destination restrictions, carrier coverage, customs requirements, and other logistical considerations.

If we determine that delivery to the address provided is not available, we will contact you regarding the options that may be available for your order.

Delayed, Missing, or Lost Shipments

If a shipment appears to be significantly delayed or its tracking information has remained unchanged for an extended period, please contact us so that we can review the situation.

For faster assistance, please include:

  • Order number;

  • Tracking number, if available;

  • Relevant delivery information;

  • A brief description of the issue.

We will assess the available tracking information and provide reasonable assistance based on the circumstances.

Changes to Shipping Addresses

If you discover that your shipping address needs to be corrected, contact us as soon as possible after placing your order.

Address changes can generally only be considered before the order has entered processing or shipment preparation.

Once a package has been dispatched, we may be unable to make changes to the delivery address. Customers should therefore carefully review their shipping information before completing checkout.

Shipping Address Requirements

The shipping address does not necessarily have to be the same as the billing address.

Customers are responsible for providing complete and accurate delivery information, including the recipient's name, address, and other required contact details.

Incorrect or incomplete shipping information may result in delivery delays or other delivery difficulties.

Business-Day Processing

Orders are handled during regular business days.

Orders submitted on weekends or public holidays will normally be processed beginning on the next available business day.

Contact Information

For questions concerning shipping, delivery status, tracking, or other order-related matters, please contact us:

Brand Name:
Myelvdhaosaoo

Legal Company Name:
Chengdu Xinjie Huixun Technology Co., Ltd.

Customer Support Email:
service@myelvdhaosaoo.com

Business Address:
Unit 1007, 10th Floor, Building 2, 1267 Qianlong Road, Wuhou District, Chengdu

Phone:
028-85482611